Sometimes
people are nervous of buying directly from music websites. If you
have any queries about any aspect of this site, please feel free
to contact me using the info on the Contact page. However, the following
is a list of Frequently Asked Questions which should take care of
the most common enquiries:
1.
Is it safe to buy CD's and recent music releases through
your website?
Yes
it is totally safe to buy music CD's from this website. Whether
you decide to go the direct route and buy from the site itself via
PayPal, or through the on-line music stores CDBaby, CDJam or Road
Records, you are assured of a secure, confidential and efficient
process which uses the latest technology to safeguard all
your financial details and personal information. Since all purchase
requests are referred to one of these organisations depending on
your preference, I will never have access to your
credit card details.
2. I
do not want to use my credit card on-line. Can I still buy your
CD?
Yes,
absolutely. CDBaby accepts
quite a few different forms of payment, namely: credit card, cheque,
money order, cash and even chocolate! (Or
so they say!) You can place an order with them on-line or by
phone, fax or mail. If you live in or near Dublin, you can buy
the CD in Road Records, 16b Fade St., Dublin2.
3.
I don't have a credit card. Can I still buy your CD?
Yes
you can. No problem. Check out the answer to question 2.
4.
How long will it take for my CD to arrive?
This
depends on where you live and on which option you take to order
the CD. If you go through PayPal, it will take 24-48 hours if you live
in Ireland, 3-7 working days to the UK and up to 14 days worldwide.
Here are CDBaby's
delivery details.
5.
What are the shipping costs?
If
you place your order through PayPal, postage and packing is currently
free.
CDBaby
have their own shipping
costs.
6. What
happens if my CD gets damaged in the mail?
No
problem. If you send back the damaged CD it will be replaced
free of charge.
7. I
have a question which is not answered on this page.
What do I do?
You
mean I haven't anticipated your every need?! Well then, just send
an email to Mark
DuBerry or see the Contact page and I will do my best to accomodate.
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